Emergency Management

Emergency Management Coordinator

Tom Merchant, 281.326.2658

Emergency Management Assistant Coordinator

Frank Coppola, 281.326.2161

For current Emergency Management Information, click here

Page Topics

Getting ready for winter and more - December 2009

We are now well into the holiday season and a time for cooler weather. For this issue I’ll touch on three topics – HOME Safety, Winter Weather and the continuation of emergency management with a focus on the hazards that emergency managers deal with in Texas.

Home Holiday Safety

1. Christmas lights, Hanukkah candles, scented candles and other open flame items in use during the holidays all become a potential for home fires. All should be watched carefully to avoid fires, look for faulty wire, loose connections and keep flammable items at a distance.
2. My opinion on fire works is that they are nice but better left to professionals.
3. The discharge of fire arms is illegal.
4. If you use a real Christmas tree then be sure it is well watered, away from flames

Winter Weather

1. Have your home heating system cleaned and checked.
2. Be sure fire places and chimneys are ready for use.
3. If you use electrical space heaters check them over to be certain they function properly, keep flammable materials away.
4. Be aware of the causes and symptoms of carbon monoxide.
5. Outside pipes should be looked over for freeze protection.

Texas Hazards – I put these into four broad categories: Health, Natural, Manmade and Terroristic.

Health Hazards – These include the various flu issue that we have seen in the media including H1N1, Bird Flu and the seasonal Flu, also things like measles, coli, hepatitis, to mention a few. What is of concern to both health officials and emergency mangers is when any of these become wide spread to pandemic proportions.

Natural Hazards –Texas sees just about everything you can name, extreme heat, hurricane, floods (both from rivers and tidal surges), thunderstorms, earthquakes, tornados, wildfires and winter storms. While many of these have similar characteristics they each include some differing aspects that cause them to be treated slightly in a different way.

Manmade – Fires, chemical and toxic

Terroristic – Biological, Chemical, explosive, nuclear and radioactive.

State, County and your humble correspondent prepare for all of these in much the same way, yet each is different. The consistency is in the same framework is used, MITIGATION, PLANNING, RESPONSE AND RECOVERY. Also, so that everyone is on the same playing field, we all use the same “National Incident Management System.” This system provides for a use of common terminology across the country in order to establish a vocabulary for managing incidences. In upcoming issues I’ll go into a little more detail and will also include my assessment of how I think we in El Lago have a probability of being impacted.

Home Safety - November 2009

By: Tom Merchant, Emergency Management Coordinator

Home safety and security are a high priority for all of us. So it seems appropriate to me that as we get into the holiday seasons that a review of some basics tips is relevant:

• Smoke alarms – A good idea if you do not have them and if you do a good time to be sure they work.
• Home Fire Drills – Good to do, most likely they are done where you work and the schools do them, so why not at home? Be sure to include the children, have various routes of escape depending on where the fires could most likely occur and have a common point to go to so everyone can be accounted for.
• 911 – Educate young ones on how to use the system (and not abuse), what to say and have a card with a preprinted message.
• Home fire extinguishers are good; near the kitchen, barbeque pits and in the garage.
• Security – This is a big topic so I have several tips:
1. I like the idea of a home system that is monitored 24-7
2. I like dead bolt locks
3. If away from home, don’t leave notes outside
4. Turn down the volume on answering machines
5. Outside sensor lights are good
6. Window locks, blocks on sliding doors are also good
7. Keep your vehicles locked at night and don't leave items of value in them
8. Don’t hide keys outside - the bad guys know how to find them
9. Have your mail picked up, as well as papers, and other items that may be delivered

As promised in the last issue, here is my list of hurricane key priorities for the city. Incidentally you can also use these as a guide to setting your own plans. And if you ever feel the need to ask, I am more than willing to help anyone and review your plans. I focus on the following five priorities:

1. Staring with pre-season
1. Communications to you all by way of the La Ventana, City Web site and at City Council Meetings. My focus is to encourage ever one to start getting ready for hurricane season.
2. Remind all to begin to clean up loose debris, trim dead vegetation and in general secure items that may become air born in high winds
2. Pre-Event Actions – This is a time when I become concerned that El Lago is going to see the impact from a storm.
1. Communication – You all will get notification by way of the city call system, also postings will be on the Web site and KTRH. I will keep all city officials and staff advised of storm activity. This is a time when you need to begin looking at what routes you will take, when will you leave, where will you go and how long might you have to be gone.
2. Our service providers will be put on alert, primarily the people who will be hauling away debris and other items left after the storm.
3. I will maintain close contact with the NWS as well as other emergency management personnel. Our overall effort is to focus on close coordination of activities.
3. During Impact – I will be somewhere close but safe.
4. Post Event – After the storm has past
1. City safety – Assess the area for downed power lines, gas leaks and other potential hazards that emergency responders may face.
2. Search and Rescue, and give the County a report on conditions in El Lago.
3. Communication – Both to City Officials and you all, as soon as I can let you know what has happened and when I think it is safe for your return.
4. Establish / Confirm City Services Availability
5. Restoration – Basically get us back to normal
1. Bring residents back
2. Activate clean up contracts
3. Provide Public Information – This is mainly a media effort

These same steps apply pretty much for most of the hazards that we are faced with in the Texas Gulf Coast Area. For some, the time to respond to is short which means faster action is need but the planning process is about the same. In December, we will go over the ten to twelve hazards that emergency managers plan for and some of the activities and plans that are in place.

End of Summer update -- October 2009

By: Tom Merchant, Emergency Management Coordinator

In case you have not seen or used the Houston TranStar web site for up-to-date "real time" traffic information, go to their Web Site at www.houstontranstar.org. I use this site for my travel in and around the area and find it very useful. Also, just recently they have added a "live" weather information feature.

By the time you are reading this, we will be close to the end of hurricane season. I do not like writing in advance about the unpredictable weather but am glad we have had the cool temperatures. This coupled with the upper shear winds seem to tell me that the likelihood of storm formation is low. But have now said that remember that October is the time of year for high activity in the Gulf, so stay prepared.

As you all are probably more than aware, the flu season continues to be a major news event. It is also where a lot of emergency management focus has been. At one of my regular meetings, the Houston Department of Health and Human Resources gave an informative presentation on the H1N1 virus and the flu in general. They have a Web Site at www.HoustonH1N1.org, which provides up-to-date information on H1N1 and provides ways to keep you and your family healthy during flu season. Check it out and learn about the "3C's of CLEAN, COVER & CONTAIN.

Last issue I mentioned providing insight on what I do in my emergency management role for El Lago and how (in general terms) Texas is organized. To accomplish my objective let's start with our city. As near as I can figure El Lago is the smallest City in Harris County along with Taylor Lake Village. By formal agreement El Lago is a part of the Harris County Emergency Management Plan. The county is well staffed, organized and the source for any needs that are outside of what can be handled locally. They are the ones I go to first. If the situation becomes too much for the county they go to the state. On paper it is a simple structure but involves hundreds of people and support functions which include governmental agencies, industry, and volunteer organizations. What pulls it together is agreement on a National Incident Management System which uses standard communication terminology and processes that all are trained, tested, practice and understand. This system is designed such that it can be used no matter what the event may be.

For El Lago, we face the potential threat from about twelve or so sources including hurricanes, severe weather, chemical releases, pandemics and terrorism. For many the probability is low, yet real. So I keep in my mind three critical priorities: PREPARATIONS, NOTIFICATIONS and CITY SAFETY.

Next month in addition to providing some home safety tips, I'll explain what steps are set up, in the event of a hurricane, to meet these three priorities since it is our biggie. Then in the December issue, I'll conclude with an outline of activities and responsibilities undertaken to meet the above three priorities.

September brings thoughts...

By: Tom Merchant, Emergency Management Coordinator

September brings thoughts of fall and cooler weather to our minds. I begin to think of several things that are of importance from my point of view to pass on as reminders to all in El Lago.

First is the start of school and the need for all to heed to school speed zones and traffic routes in and around the schools. Also on the other streets be extra cautious because the youngsters walk, ride bikes and are not always looking or paying attention.

The H1N1 virus is getting a lot of press. This has the potential to be a serious threat to school age children and you can do several things to reduce the risks. To start, have your youngsters wash their hands often during the day. Have them drink water brought from home rather than from the water fountain. Not that the water is suspect but the fountain can be a place where germs get spread. CCISD is going to be issuing some guidelines. Pay close attention to these. I will also post them on the city web site when I get them. For this virus, what I hear from the health experts and what is being reported in the media seems to be consistent. The severity, the lack of a vaccine (at this time) and the groups to which the virus posses the biggest threat are being fairly reported. So if you fall in one of those groups, give serious thought to getting a shot when you have the opportunity. As for the other flu viruses in general I am hearing that it is good to get a shot. The other virus that gets media attention is the West Nile. So far this year in Harris County there have been 109 cases reported, all in mosquitoes. This was from January through July.

Of course our other big time attention getter is the threat of hurricanes. As is usual, Emergency Management has been meeting, training and looking at what we learned from IKE. The focus is on improvements, not only for mitigation actions but also how to better communicate to you all, how to get evacuation notifications out that are not too early but yet not wait until the last minute. The NWS is seeking ways to better warn of surge and wind projections and water accumulation. A post storm assessment has been initiated and as it becomes available I'll be sure to see that those who want can read what is found.

For your information, the Harris County Judge has initiated "The County Judge Report" which is an on-line monthly newsletter concerning events in the county. The first one can be accessed at www.judgeemmett.org/newsletters. This first issue covers "Are You Ready" - a listing of safety tips for use in preparing for a hurricane.

In the next issue I am going to provide a little more information on what I do and how emergency managers are organized and follow certain management practices. For now, remember that your state, county and city all have plans for disasters and those plans are compatible and linked together. All are built on four stages of emergency management, MITIGATION, PREPAREDNESS, RESPOSE and RECOVERY. The plans at each level are built on four parts: a Basic Plan, an Emergency Support Function, Annexes and Standard Procedures. These then follow what is called the "National Incident Management System" (NIMS) which uses a standardized "Incident Command System." My hope as you read these is that you will better understand what we do and be encouraged to develop your own "family specific" plan.

Weather Terms to Know

• Hurricane Advisory: A early warning system will prepare you for a hurricane strike well in advance of hurricane watches & warnings.
• Hurricane Warning: If the danger materializes, a hurricane warning will be issued. This means that the storm has a great likelihood of directly affecting your area in 24 hours of less. Heed calls to evacuate if necessary. A hurricane warning can remain in effect when dangerously high water or a combination of dangerously high water and exceptionally high waves continue, even though winds may be less than hurricane force.
• Hurricane Watch: An announcement of specific coastal areas that a hurricane or an incipient hurricane condition poses a possible threat, generally within 36 hours. Plan your time now.
• Storm Surge: A large dome of water up to 100 miles wide that sweeps across the coastline near where a hurricane makes landfall.
• Storm Tide: The actual level of sea water resulting from the astronomic tide combined with the storm surge.
• Tropical Depression: A tropical cyclonic (counter-clockwise) circulation with sustained surface wind speed up to 38 mph.
• Tropical Disturbance: A disturbed area of thunderstorms, tropical in origin, which is evident for 24 hours or more.
• Tropical Storm: A tropical cyclonic circulation with sustained winds of 39 mph to 73 mph.
• Tropical Storm Watch: An announcement that a tropical storm poses or tropical storm conditions pose a threat to coastal areas generally within 36 hours. A tropical storm watch should normally not be issued if the system is forecast to attain hurricane strength.

When a Hurricane Threatens

• Purchase the recommended emergency supplies and place in an easy-to-access location.
• Store drinking water in anything that is clean: bathtubs, bottles, pots, etc; the water supply may become contaminated.
• Put all important paper documents, including photos, in zip lock plastic bags, and place in a portable container, such as a suitcase. It makes it easy to take with you if an evacuation is needed.
• Move important and valuable items, such as electronics, to the second floor or a high shelf to protect them from water.
• Check all battery-powered equipment. Emergency cooking facilities, lights and flashlights will be essential if utilities are interrupted.
• Secure outdoor objects that may be blown away or uprooted. Bring in all unsecured items from the outside, such as lawn chairs and barbecue pits. Place the items inside a garage.
• Plan for pets. Be sure their collars with identification are on. Check with the hotel you plan to stay at to ensure pets will be allowed.
• Secure buildings by closing and boarding up each window of your home. Tape is not enough to reduce the risk of broken glass.
• Close all interior doors. Secure and brace external doors.
• Have additional cash on hand for emergencies since ATM's may be out of service.
• Fill your vehicle's gas tank and make sure it is working properly.
• Make sure you have enough prescription medicines to outlast a storm and its aftermath.
• Use a video camera to record your home and property. It will serve as a record for the insurance company if a claim is filed.
• Listen to the advice of local officials and evacuate if they advise you to.
• Make sure you know your evacuation route. Figure out where you will go and how you will get there.
• More information can be found at prepare4disaster.com or the Houston Red Cross Web site.

Hurricane Safety Tips

Secure Your Home:

• Close and board up windows
• Remove outside antennas
• Bring in lawn furniture, toys, tools, and garbage cans. Tie down items that cannot be brought in
• Tie down propane tanks
• Turn off gas, water and electricity before you leave
• Brace garage doors
• Place boats on trailers, place near home and fill boat with water
• Lock all windows and doors
• Make arrangements for pets. If you take your pet, bring a kennel and leash

Evacuation Tips

• Keep your vehicle in good repair with a full tank of gas
• Check on friends and neighbors who may have special needs
• Take a disaster supply kit
• Persons in low-lying areas, towing boats, trailers, drive motor homes and those with special needs should leave early
• Designate a meeting point for your family should you get separated
• Have a cell phone, CB radio or other form of communication
• Limit use of cell phones for emergencies only
• Monitor local radio and television
• Don’t take unnecessary items
• Take a list of emergency contact numbers

Disaster Supply Kit

• Mechanical can opener
• Three day supply of food and water. One gallon of water per day per person
• Bedding or sleeping bags
• Bleach
• Mosquito repellant
• Extra prescription medication or refill information
• First aid kit
• Eating utensils
• Tarp, rope, duct tape
• Toiletries (toothbrush, toothpaste, soap etc)
• Toilette paper, baby wipes
• Change of clothes
• Battery operated radio AM/FM and fresh batteries
• Flashlights
• Extra keys
• Extra eyeglasses or prescription information
• Special items such as hearing aid batteries

Red Cross Hurricane Preparedness Guide (printable)

Hurricane Evacuation Questions and Answers

How do I know when to evacuate?

• Listen to local news, radio or television.
• Be ready to follow recommendations of local officials.
• Follow storm development

Who should consider leaving before hurricane evacuation becomes mandatory for the general population?

• Those in low lying or flood prone areas.
• Those who have concerns about the structural stability of their homes, i.e. trailers or mobile homes.
• If you plan to tow a boat or trailer or drive an RV.
• People traveling with young children, elderly family members or people with special needs.

What should I do if I need help to evacuate?

• Preferably make arrangements with family, friends or neighbors.
• Call 211, to make arrangements or city hall or Lakeview Police, but don’t wait to call -- do it now.

What items are not allowed in public shelters?

• Alcoholic beverages
• Firearms or other weapons
• Non prescription drugs

How do I know where to go in an evacuation?

• Generally you wan to move away from the coastal area and well inland
• If you plan to stay in a hotel or motel make reservations as soon as it becomes apparent that you will evacuate
• Look for public shelter hubs along evacuation routes, they can direct you to shelters
• Use local visitor centers as a source of information
• Be sure to have an alternative site in case you cannot get to you first choice

Hurricane Evacuation Information

During recent past months, new developments have taken place that should influence your thinking when putting your emergency plans together.

• Mandatory Evacuation is now law in Texas.
• The Texas Department of Public Safety in conjunction with county and city police departments implemented a “STORM EVACUTION TRAFFIC MANAGEMENT PLAN.”
• The Red Cross implemented a “SHELTER MANAGEMENT PLAN.”

What residents can expect to hear from El Lago City Officials concerning necessary actions to be taken due to impending severe storm impact on our city:

First, “STORM IN THE GULF” notices will be posted on the City Web site and at City Hall, once a storm enters the gulf.

Next, if conditions change and storm-damaging circumstances seem likely to hit El Lago, a “VOLUNTARY EVACUATION NOTICE” will go out. This should be the time to evacuate. The goal is to give residents time to be ahead of those evacuating from areas south of El Lago.

• Notification will be posted on the City Web site, at City Hall and will be broadcast through local TV and radio. KTRH is El Lago’s chosen station.
• Residents will be notified with a phone call through the Network Early Notification System (NEWS or referred to as Reverse 911.) Residents who do not have a landline may register (at city hall) two cellular phone numbers that will be added to the emergency notification list. To Register cell numbers go to City Hall or for more information call the City Secretary at 281-326-1951 x12.

Finally, “MANDATORY EVACUATION ORDERS” will go out, simultaneously with other area governmental entities. Enforcement of the Traffic and Shelter Management Plans will then be set in motion.

Get Connected with... El Lago Connect CTY Emergency Notification System

The City of El Lago will be using the Connect-CTY notification service to send residents and businesses important emergency information such as an evacuation, utility problem or missing child. It can also be used to communicate relevant city-wide civic announcements. PARTICIPATION IS 100% FREE.

Please accept our invitation to participate in this great communication network. With the Connect-CTY service, we can contact you by your home phone. Additionally, YOU can customized the service to also be contacted via cell phone, email or PDA. This may be especially important if you are away from your home during an emergency event such as in an evacuation.

To customize your contact information with your cell phone, email and/or PDA, please go to El Lago's web site at www.ellago-tx.com. Click on the Connect-CTY icon and you will be linked to a page where your additional contact information can easily be entered. If you do not have access to a computer, call the City Secretary at 281-326-1951, ext. 12 to have your information customized for you.

The first test message will be sent out on June 27, 2007. This test will introduce the Connect-CTY service and announce the City's 4th of July Celebration. If you do not receive a call on your home phone or other device you have added through the web-site, contact the City Secretary at 281-326-1951, ext. 12.

Important Links

Harris County Office of Emergency Management
Galveston County Office of Emergency Management
Governor's Division of Emergency Management
Texas Road Conditions
Houston Area Real Time Road Conditions
Houston Area Real Time Construction Schedule
Department of Homeland Security
Disaster Preparedness for People with Disabilities
National Hurricane Center
AWS Hurricane Net
National Weather Service - Houston / Galveston
National Weather Service - Corpus Christi
National Weather Service - Lake Charles
The Weather Channel
AccuWeather.com
Intellicast.com
Are you ready - or not?

Emergency Numbers